don't know how to start but this is not acceptable imo.
i sent a set of lights to apexcone or whatever they're called now about 2 months ago after talking to the owner jim about doing some work on them for me since i don't have the tools here in my dorm well a week went buy and i asked for an update and got nothing - something about hes out of the coutnry or some shit like that. then another week went buy and i called again this time i was told that some guy named leaf was going to help me.
then another week goes buy and i called again this time i was told my lights were finished and were shipped to me so i asked for a tracking number i got excited
after 3 days of asking for a tracking number i finally got one. the tracking number for fedex showed my package was not yet picked up. so i called again this time, i was told that the lights were not picked up by fedex becasue the driver was sick that week. so i thought, that was strange because fedex has drivers that deliver to me that are different when i buy from other vendors but i didn't think anything at the time.
Then on the 4th day, i saw the package going somewhere, only i'm in san ferdando and tihs package was going to Mississippi. so now i'm pissed off like mad. i called to ask what was going on and leaf told me that it must be a mistake and this is going to be rerouted to me. so now i'm feeling mad but i'm still holding out hope for my lights.
another 3 days goes by we're not into our 4th week of no lights and i check the tracking and the fedex shows it's back in san marcos. now i'm like WTF, where are my lights!!!!!!! now i've bought from bimmerworld and bavauto and soem others and never experienced this. what kind of a third rate operation is this? so now, almost 5 weeks after being told i'd have my lights back in 1 week, i'm still without a car, my temperature is rising and I still have no f'ing lights.
so this time, i called first thing on Monday for 10+ calls until i got through and was told they were sorry that fedex must have misunderstood them - yet another lie that i couldn't believe. so this time, i asked them to overnight it to me and they agreed. I got busy with some midterms and didn't worry about it for about another week or so and then i realized i didn't HAVE MY LIGHTS BACK. this time i got a call from them without me calling them and they said my lights were done and coming back to me. I was very happy but still upset.
so I finally got my lights - it was 2 weeks after they promised them to me overnight and NOTHING WAS DONE TO THEM AT ALL!!!!! They never even changed the packaging that I sent to them in the first place.
this is a shady company, don't do business with them no matter how good the price looks!!!!!!! they will scam you and do nothing for you.