Umnitza and Umnitza East are completely seperate companies. Ouri is from Umnitza East, and that's the company that sponsors UB.
I'm not sure what's happened in the past for customer service at Umnitza, but I can say Ouri at Umnitza East has the buyer's intentions in mind and will treat you right. He's a great guy and stands behind his sales.
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Originally Posted by xsperf
So if you order something from umitza and you get bad service, Umnitza East cant do anything?
so ummnitza.com is Umnitza, what is Umnitza East's website? or is that a stupid question b/c i can just look in Ouri's sig?
just to clear up a few things:
we work very closely with umnitza, we buy together for obvious reasons, we carry mostly the same exact products and we both try to offer the best service and support possible, if anything should go wrong you do have the benefit of being able to deal with 2 enteties.
www.bavtoys.com is currently in developpment(you might want to hurry up Harry... ) and should be up shortly, you can email or pm me to inquire about any of the products we carry or anything you see on the site.