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| E46 General discussion and technical help for 1999-2004 3 series cars. |
05-08-2007, 01:07 PM
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#1
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Name: soidog
Title: United Newb
Status: Offline
Join Date: May 2007
User not setup in Rate My Car. Click here to set it up. Your Ride: 2003 330 i
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BMW 330i-Power Steering Pump-Defective Bearing
My 330i is only 2 1/2 years old with 37,000 km (23,000 miles) on it. The car was a demo model purchased from a BMW dealer so the warranty period was rreduced to 2 years and since expired.
Last week I noticed vibration in the steering wheel when turning at low speed. Yesterday the vibration (grinding) included noise from engine compartment. I found the source of the noise coming from the power steering pump. The pulley wheel wiggles when I apply pressure with a screw driver so it appears to be the bearing however:
At idle (7-800 RPM) - Turning steering wheel produces vibration (grinding) and noise
Throttling at 3,500 RPM - Turning steering wheel is normal, smooth with no noise.
Even though the car is out of warranty I expect the BMW dealer to fix this problem at no cost. I have never had a power steering pump fail before and don't know anyone who has. A water pump or compressor maybe. Not the power steering pump.
I'd like to hear comments from other BMW owners so that I know where I stand when I confront the dealer. |
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05-08-2007, 07:13 PM
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#2
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Name: stevo
Title: Senior Member
Status: Offline
Join Date: Oct 2006
Location: West Yorkshire UK
User not setup in Rate My Car. Click here to set it up. Your Ride: 1997 318se Touring
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approach the main dealer and ask them politely if they are willing to repair the car at no cost to you, if they refuse tell them you are contacting BMW head office direct to complain bitterly about the customer service you have recieved at the hands of this particular dealership, not forgetting to state the nature of the problem with your car and the fact that the car is only 2.5 years old with only 23,000 miles on it. then see how fast things happen. |
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05-08-2007, 07:23 PM
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#3
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Name: Numark318i
Title: has an empty wallet
Status: Offline
Join Date: Apr 2005
Location: The Only place in the world where people say "Hella"
Your Ride: ^^
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i believe after a certain RPM the PS is no longer effective. It doesnt do anything. might have a centrifugal clutch which disengages above a certain engine speed?
i say take it back and bitch. If not..it shouldnt be too difficult. But idk if the bearing has to be chagned by swappign the enitre pump.
__________________
We all get the urge...Saturday early morning...nothing to do till noon...  BMW FTW
The aural sensations of 1st gear WOT 
**CGM **(Certified Garage Mechanic) 
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05-14-2007, 02:45 PM
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#4
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Name: JTL330
Title: United Newb
Status: Offline
Join Date: May 2007
User not setup in Rate My Car. Click here to set it up. Your Ride: 2002 330ci, 2001 528i, 2006 330i
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I had the same issue with my 330ci. The pump went at 46000. I continued to drive the car even though I had to muscle it through parking lots. I eventually had it replaced under CPO, I agree with other posters. Complain (politely) I have had issues addressed under good faith warranties as long as I could show a history of service with the dealer. |
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05-15-2007, 04:51 PM
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#5
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Name: BMWLotAttendant
Title: I Drive EVERYTHING
Status: Offline
Join Date: Apr 2005
Location: Seattle, WA
User not setup in Rate My Car. Click here to set it up. Your Ride: 1997 Camry CE
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I was going to say that too....good faith warranties.
You bought the car at their dealership, serviced at their dealership, they should good will this exchange this one time at no cost to you.
Approach/talk to the manager....and confront him/her politely explaining your situation, and you should get what you want.
I've seen it done several times.
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