Polyurethane M3 Front Bumper - United Bimmer Community

**komodo** · 12-09-2005, 10:36 PM

So I ordered my M3 bumper from EuroGarageR / Performance Styling Imports on October 23rd. I still haven't gotten it in. I've been given every excuse in the book, told it was shipping from their warehouse to me, told it was dropped shipped straight from the vendor to be, told it was on they way but they didn't have a tracking number, told they had a problem dealing with their sister company who rejected the purchase order, and the list goes on. Now I'm told it hasn't been shipped yet, but it will be.

It's been nearly a month and a half, and I still don't have my bumper. I've been them on average about 2-3 times a day to see what the deal is. Also I was told there are other customers waiting on products from their company who have been waiting LONGER THAN ME.

I said on Monday if I don't have a tracking number, I want a refund. They said sure, but then I was told it might take a while to process the refund, so they didn't know how many days it'd take for me to get my money back (but of course they'd hurry).

This is ridiculous.

**voca** · 12-09-2005, 10:40 PM

good luck dude. hope you can get the bumper.

**Rooz** · 12-09-2005, 10:42 PM

two things that might be going on, customs or that the bumpers are backordered.

**komodo** · 12-09-2005, 11:02 PM

Quote:

Originally Posted by Rooz

two things that might be going on, customs or that the bumpers are backordered.

But when I called a long time ago to order it, Mike told me he had one left in his warehouse in stock, and he'd ship it out the next day.

If I knew it was backordered, I wouldn't have bought it.

**Rooz** · 12-09-2005, 11:15 PM

yeah, when I first called him about you, he told me he had 3 left that day, and you ordered it like a week later.

But yeah man, if you want I can make a phone call for you too....

PS: *cough*polyurethane*cough*

**xsperf** · 12-09-2005, 11:20 PM

nah dude, cancel it, even if it takes you longer, they dont deserve your business, go with someone reliable, if it takes you this long to order it, i wonder how their customer service is

nick_318is · 12-09-2005, 11:38 PM

yea goto someplace else, these people are not being straight with you or telling you what the problem is, therefor they are not worth having a relationship, if they were good they would have called you right away and told you of any problems, this would build a good relationship and probably get them a repeat customer.

**komodo** · 12-10-2005, 01:29 AM

Quote:

Originally Posted by Rooz

But yeah man, if you want I can make a phone call for you too....

Hey, if there's any chance of it helping, by all means go for it. However they're only open Monday through Friday, so gotta wait until Monday.

**c1apton** · 12-10-2005, 06:12 AM

Harry I'ld let Rooz try to negotiate, but if he comes up empty or gets the "lip service two step" I'ld be calling my bank or credit card co. and have them stop payment. You did pay by credit/debit card didn't you?
If these guys can't get you the product, don't have the "nads" to inform you of a problem & can't produce - it's time to say "C-YA"

Storamin · 12-10-2005, 09:19 AM

i wouldn't have suffered that bullshit that long. fuck that customer service.

**xxxbimmer** · 12-10-2005, 03:38 PM

if rooz cant do anything for u.....call your credit card

DEATH2000 · 12-10-2005, 04:16 PM

My bumper took like almost 3 months to get here. I ordered it at the end of Stampede (like july 20th) and it didnt get here till the first week of october. Most horrible 3 months of my life.

**komodo** · 12-10-2005, 04:29 PM

Quote:

Originally Posted by DEATH2000

My bumper took like almost 3 months to get here. I ordered it at the end of Stampede (like july 20th) and it didnt get here till the first week of october. Most horrible 3 months of my life.

Where did you order it from?

**donald1476** · 12-10-2005, 05:48 PM

I bought mine and had similiar probelms until I drove to the warehouse and picked it up myself. Make sure you contact the Better Business Bureau.

**Rooz** · 12-10-2005, 05:56 PM

Quote:

Originally Posted by komodo

Hey, if there's any chance of it helping, by all means go for it. However they're only open Monday through Friday, so gotta wait until Monday.

Gotta, I'll call monday and see if I can pull some strings and find out what's going on bcs I know they don't want me to be pissed at them going by how much he made thanks to me