I have a SLVR L7, which is not much different. You have to ensure to set the USB connection device to the memory card. Then you should be able to find your phone as a removable drive in "My Computer"
I'll have to check out that site, Rob. Is it new firmware? I hate Motorola's firmware. It is horrible. Not intuitive at all. I share a lab at school with a guy that worked in the company that designed th RAZR's firmware while they were doing it, and he tells me that they were rushing the engineers like crazy, and that it is no surprise that it has many inconveniences.