^^Well, let's not do that just yet . . . they ended up overnite'ing the lock repair kit to me so I wouldn't have to come back. They were also very apologetic about the whole thing after all was said and done. And from watching other customers, I notice they have no qualms about selling parts that otherwise probably shouldn't be sold to the public, and they don't seem to suggest that the dealership do the repair instead. I'd say the jury's still out on JMK. But for now, they'll be the place I go if buying something online is doesn't make sense.