**getting on his soapbox . .
Like many people, I first started working in retail places and worked my way up to management. But I left that industry long ago for pretty much the same reasons. But thank goodness I knew when to leave before I started dragging my coworkers down with my jaded disposition. Then there's the occasional poor customer who walked into my wrath and had to deal with my attitude because the guy before him pissed me off. I realized the more I hated these 'stupid' customers, the more I was turning out to be just like them, and even worse, I was starting to become part of my own problem. That's when I knew something had to change.
I'm not saying that's you, Hoppy, and please don't take offense to what I'm relating. But my point is that if it ain't working out for you, get out and move on before you really lose your cool. That place will run with or without your problems, and none will be the wiser for your troubles and effort, so it's best to save your sanity. It ain't worth it, and only you have the power to change your situation. The retail/food service industry is one of the toughest places to make a living because you're in constant contact with the public. You can choose to either love 'em or leave 'em, but people will always be people