View Single Post
Old 06-06-2005, 10:35 PM   #1
komodo
 
komodo's Avatar

Name: komodo
Title: Administrator
Status: Offline
Join Date: Apr 2005
Location: Athens, GA
Rate My Car: 68 / 340
Your Ride: 1995 M3
Company Reputations

Ever had any unusually good or bad experiences with online companies in bimmer related purchases? Share them here.

I personally had an issue with partstrain.com where they didn't give me shipping options, and they automatically shipped it ground when I needed the part much sooner, I called them up and they pretty much said "We have your money, so we don't care about you anymore." Because of that I have a passenger side e36 power mirror sitting unopened in my garage still. Anyone interested in buying it btw? haha. Needless to say I'd never buy from them again.

For a good experience, I know there's been some mixed reviews of Umnitza recently, but my personal experience was fantastic. I purchased my DDE's from them and they were shipped very quickly, then when I had some issues getting them installed, one of the representatives talked to me on the phone multiple times for as long as it took, trying to help me to get them installed and working. They even 2nd day'd me a replacement ring to me for free ($40 ring plus 2 day shipping). All the phone time and assistance in getting everything working was after they had their money and it should have been my responsibility to get them working, but they dedicated a lot of extra time trying to make me happy and I was very impressed by that, as it's unusual these days. I've heard mixed reviews of their service, but my personal experience with them was great and I'd recommend Umnitza to anyone who asks about headlights.
__________________

  Reply With Quote
Sponsored Links