Well, i scheduled the car for a coolant flush, and they performed it, and they were really professional(they are actually really nice guys anyway).. however while i was driving home, my brother who was following me called me up and asks, "is everything ok?"
i say, umm yes, he asks if the car is overheating, i say no, well, long story short, it turns out that while i was driving there was water shooting out, unfortunately the check coolant level does not go on until you turn the car off, but when i got home i realized that they hadnt screwed the coolant cap all the way on(retards, i know)
now everyone makes mistakes, i know, but when i called them and told them about it, they merely said, bring it back and we'll top it off, when i said i live 1/2 hr away and i didnt want the car to overheat the only response was, just tigthen the cap and we'll top it off for you
well i had to go to work so i left the car parked and managed to carpool, but i think im going to call them tomorrow and tell them that i am going to put some distilled water in the coolant and drive the car to work(i need my car) and then have them do another coolant flush when i get the time, because it really isnt my fault that they left the cap unopen
also, whenn iw as picking up the car, they said here is the report card, if there is any reason you wont give me all 5's let me know, i told them i would(i didnt know about the cap yet,) but if they refuse this coolant flush i definately wont be giving them fivs
now, sorry for the really long post, but i know c1apton would know, if they give me trouble, who do i contact, BMW north america or who exactly?