Originally Posted by stevemcdonald
That's the just the problem - neither the inside nor the outside handles work so the door is stuck shut. To make matters worse, the trim actually wraps around the edge of the door so cannot be removed without the door being open.
Have you tried disconnecting battery? It sounds to me (this is a long-shot) but it sounds like the security lock is on preventing handles from opening.
like I said this is a long shot